To be eligible for a return, your item must be unused and in the same condition, you received it. It must also be in the original packaging.
Return Policy — Welding Academy
Several types of goods are exempt from being returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a few days.
Late or missing refunds (if applicable)
If you haven’t received a refund, recheck your bank account.
Then contact your credit card company; it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please get in touch with us at [email protected]
Refund Policy
We at Welding Academy understand that it’s not always possible to be sure that an online course is suitable for you.
That’s why we offer a generous refund policy. We want you to feel comfortable that if the course isn’t a good fit for your needs, you can get your money back and try a different course.
Below, we’ve outlined our refund policy so you can know what to expect when purchasing one of our courses.
Eligibility Requirements
To be eligible for a refund, you must meet the following criteria:
1. You must have purchased the course within 30 days of the date of purchase.
2. You must have completed at least 75% of the course.
3. You must demonstrate that you have made a good-faith effort to complete the course.
You are eligible for a refund if you meet all of these criteria.
Process for Refunds
To begin the refund process, please get in touch with us at [email protected]
We will need the following information:
- Your full name
- Your email address
- The date of your purchase
- The name of the course you purchased
Once we have received this information, we will review your request and determine if you are eligible for a refund.
We will process your refund within seven business days if you are eligible. Please note that refunds are applied to the payment method used to purchase the course.
Exceptions
We offer flexible refunds for our courses, but there are some exceptions.
We do not offer refunds for:
- Purchases made more than 30 days before the refund request
- Courses that have been completed in full
- Courses that have not been completed in good faith
If you have any questions about our refund policy, please get in touch with us at [email protected]
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same thing, email us at [email protected] and send your item to 15 W 63rd St., New York, NY 10023, United States
Shipping
To return your product, you should mail your product to:
Welding Academy
Address: 15 W 63rd St., New York, NY 10023, United States
Phone:+1 917 790 0618
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
For any inquiries, please get in touch with us at +1 917 790 0618
We at Welding Academy understand that it’s not always easy to know if an online course fits you. That’s why we offer a generous refund policy so you can try a course without worry.
If you meet the eligibility criteria and request a refund within 30 days of your purchase, we will process your refund within seven business days.
We hope this refund policy has given you the confidence to try one of our courses. Thank you for choosing Welding Academy!
